m71com Privacy Policy

m71com collects personal data from you through several channels: directly when you register an account or contact support, automatically when you use the platform, and in certain cases from third-party identity verification partners as part of our KYC process. The categories of data collected are set out below.

Registration and Identity Data

When you create an m71com account, we collect your full legal name, date of birth, residential address, email address, and mobile phone number. This information is required to establish your identity, verify your eligibility to use the platform (including the 18+ age requirement), and communicate with you about your account. You may also be asked to provide government-issued identity documents, such as a National ID card or passport, as part of KYC verification.

Financial and Transaction Data

To process deposits and withdrawals, m71com collects payment method details relevant to the transaction type. For bKash, Nagad, Rocket, and Upay transactions, this includes the registered mobile number associated with your mobile financial service account. For Visa and Mastercard transactions, this includes the card number (stored in masked form), expiry date, and billing address. Full card numbers are never stored on m71com servers — they are handled exclusively by our PCI-DSS-compliant payment processing partners. We also maintain a record of all deposit and withdrawal transactions, including amounts in BDT (৳), timestamps, and processing status.

Technical and Usage Data

When you access m71com, our servers automatically log certain technical information, including your IP address, browser type and version, operating system, device type, referring URL, pages visited, session duration, and in-platform actions such as games played and bets placed. This data is used for security monitoring, fraud prevention, platform performance optimisation, and aggregated analytics. It is not used to build individual behavioural profiles for advertising purposes.

Communications Data

If you contact m71com via live chat, email, or any other support channel, we retain a record of that correspondence, including the content of messages and any attachments. This data is used to resolve your query, maintain a support history, and improve our service quality. Support interactions are subject to internal quality review by m71com staff.

Data Collected via KYC Partners

In certain circumstances, m71com works with reputable third-party identity verification service providers to validate the authenticity of identity documents submitted during KYC checks. These providers process your document data on our behalf under strict data processing agreements and do not retain your data beyond the scope of the verification task. The outcome of the verification — pass, fail, or refer — is communicated to m71com and stored on your account record.

m71com processes your personal data only for specific, documented purposes. The table below outlines each primary processing purpose, the lawful basis on which m71com relies for that processing, and the data categories involved.

Promotional Communications

m71com will only send you promotional emails or SMS messages if you have explicitly opted in to receive them during registration or via your account preferences. You may withdraw consent for promotional communications at any time by updating your notification preferences in the account dashboard or by contacting support. Withdrawing marketing consent does not affect any other aspect of your account or our ability to send you service-related communications (such as deposit confirmations, withdrawal notifications, or security alerts), which are sent regardless of marketing preference as they are necessary for account operation.

Automated Decision-Making

m71com uses automated systems to assist with fraud detection and responsible gaming monitoring. These systems may flag accounts for review based on defined risk indicators, but material decisions — such as account suspension or withdrawal restrictions — are reviewed by a human member of staff before being enacted. You have the right to request human review of any decision that significantly affects your account.

m71com does not sell or rent personal data to any third party under any circumstances. We do, however, share data with carefully selected third-party service providers who assist us in operating the platform, and in limited circumstances where we are legally required to do so. All third-party data sharing is governed by written data processing agreements that require the recipient to maintain appropriate security standards and to process data only for the specified purpose.

Categories of Third-Party Recipients

• Payment processors: bKash, Nagad, Rocket, Upay, and card payment gateways receive the minimum data necessary to execute and reconcile your transactions. These providers operate their own privacy policies governing their use of data within their own systems.
• Identity verification providers: Third-party KYC service providers receive identity document data solely for the purpose of conducting verification checks on m71com's behalf.
• Game software providers: Providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive a pseudonymous player identifier and session token to facilitate gameplay. They do not receive your full name, financial data, or contact details.
• Cloud infrastructure providers: m71com's platform is hosted on secure cloud infrastructure. The hosting provider has access to server data solely for infrastructure maintenance purposes and is contractually prohibited from accessing or using that data for any other purpose.
• Analytics tools: Aggregated, anonymised usage data may be processed by analytics tools to help us understand platform performance. No personally identifiable information is included in these data flows.

Legal Disclosure

m71com may disclose personal data to law enforcement agencies, regulatory authorities, or other government bodies where we are legally compelled to do so by a valid legal order, warrant, or statutory obligation. In such cases, we will disclose only the minimum data required to satisfy the legal obligation and will notify the affected player where we are legally permitted to do so.

m71com uses cookies and similar browser-based technologies to deliver a functional, personalised, and secure experience on the platform. A cookie is a small text file that is placed on your device by a website when you visit it. Cookies are widely used across the internet and perform a range of useful functions.

Cookie Categories Used by m71com

m71com does not use advertising cookies, retargeting cookies, or any third-party cookies designed to track your activity across other websites. Our cookie usage is confined to the m71com platform domain.

Managing Cookies

You may control cookie preferences through your browser settings. Most modern browsers allow you to block or delete cookies, either globally or on a per-site basis. Please note that disabling strictly necessary cookies will impair or prevent the core functionality of the m71com platform, including the ability to stay logged in. Disabling optional cookies will not affect your ability to place bets, make deposits, or access games.

Instructions for managing cookies in popular browsers are available via the browser developer's own documentation. m71com is not responsible for the accuracy of third-party browser documentation.

m71com implements a layered set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. The following measures are in active operation on the m71com platform.

• TLS 1.3 encryption is enforced on all connections between user devices and m71com servers, ensuring that data in transit cannot be intercepted or tampered with.
• AES-256 encryption at rest is applied to databases containing personal, financial, and KYC data. Encryption keys are stored separately from the data they protect and are rotated on a regular schedule.
• Role-based access controls ensure that internal m71com staff can only access personal data that is directly relevant to their job function. Access logs are maintained and reviewed regularly.
• Multi-factor authentication is required for all m71com staff accessing internal administration systems that contain player data.
• Regular vulnerability assessments and security audits are conducted by both internal teams and independent third-party specialists to identify and remediate potential weaknesses before they can be exploited.
• Intrusion detection systems monitor platform traffic in real time for signs of unauthorised access or abnormal data access patterns.

Your Responsibility

You play an important role in keeping your account data secure. Use a strong, unique password for your m71com account, do not share your login credentials with anyone, and log out of the platform when using a shared or public device. If you believe your account has been compromised, contact m71com support immediately via live chat or at [email protected].

m71com retains personal data for only as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The retention periods applicable to each major data category are outlined below.

Following the expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to an identifiable individual. Anonymised, aggregated data derived from historical records may be retained indefinitely for statistical and platform improvement purposes, as it no longer constitutes personal data.

m71com respects and upholds your rights in relation to the personal data we hold about you. The following rights are available to all m71com players. To exercise any of these rights, contact us at [email protected] with the subject line corresponding to your request type. We will respond within 30 calendar days.

Right of Access

You have the right to request a copy of the personal data that m71com holds about you, along with information about how it is used and with whom it is shared. Requests are fulfilled in a structured, commonly used, machine-readable format where technically practicable.

Right to Rectification

If any personal data m71com holds about you is inaccurate or incomplete, you have the right to request a correction. Some data fields — such as your registered name and date of birth — may require supporting documentation before a correction can be applied, to ensure the accuracy of KYC records.

Right to Erasure

You may request the deletion of your personal data where m71com no longer has a lawful basis to retain it. This right is subject to overriding legal obligations — for example, transaction records and KYC documents that must be retained under applicable financial regulations cannot be deleted on request until the mandatory retention period has expired.

Right to Restrict Processing

In certain circumstances — for example, while you contest the accuracy of data we hold, or where you have objected to processing based on legitimate interest — you may request that m71com restricts its processing of your data to storage only, pending resolution of the dispute.

Right to Object

Where m71com processes your data on the basis of legitimate interest, you have the right to object to that processing. We will cease the processing unless we can demonstrate compelling legitimate grounds that override your interests, or where processing is necessary for the establishment, exercise, or defence of legal claims.

Right to Withdraw Consent

Where processing is based on your consent — such as receiving promotional communications — you may withdraw that consent at any time without affecting the lawfulness of processing that occurred before the withdrawal. Withdrawal of consent for marketing does not affect your account or any other service-related processing.

m71com reviews this Privacy Policy on a regular basis to ensure it accurately reflects our data processing practices and remains aligned with applicable legal and regulatory requirements. The effective date at the top of this page indicates when the current version entered into force. Where we make material changes to this policy, we will notify registered players via the email address on their account prior to the changes taking effect.

Your continued use of the m71com platform following notification of a material policy change constitutes your acknowledgment of the updated Privacy Policy. If you do not agree with the revised terms, you should cease using the platform and may request account closure by contacting support.

Children's Privacy

The m71com platform is strictly intended for adults aged 18 and above. We do not knowingly collect, process, or retain personal data belonging to individuals under the age of 18. If a parent or guardian believes that a minor has created an m71com account, they should contact us immediately at [email protected]. We will investigate the matter promptly and, if confirmed, close the account and delete all associated personal data without delay.

Contacting m71com About Privacy

For all privacy-related enquiries, data subject requests, or concerns about how m71com handles your personal information, please reach out to our support team. Our support agents are available 24 hours a day, 7 days a week, and privacy-related requests are escalated to the appropriate team without delay.

Email for privacy requests: [email protected] — please use the subject line "Privacy Request" so your message is routed correctly. You may also raise a concern via the live chat facility available inside your m71com account dashboard.

This Privacy Policy was last reviewed and updated in January 2026. It should be read alongside the m71com Terms & Conditions and Responsible Gaming policy, which together form the complete framework governing your use of the platform.